Privacy Policy – Stone Soup Communication LLP

By visiting this Website and/or accessing the Content, you agree to be bound by the terms and conditions of this privacy policy (“Privacy Policy”). The Privacy Policy of this Website explains how personal data and digital personal data is collected, stored, used and shared by us. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms.

In furtherance of our efforts to protect your privacy, Stone Soup Communication LLP and this Privacy Policy are in compliance with the Digital Personal Data Protection Act, 2023 and the rules thereof (“Data Laws”), and any amendments thereto.

Stone Soup Communication LLP endeavors to ensure that the information that you submit to us remains private and that it is used only for the purposes described below. We aim to provide a safe and secure experience for all of our Users including the Members.

Please read the following statement to learn about our information gathering and dissemination practices.

Types of Information We Collect

We can collect two types of information: Submitted Information and Aggregate Information (collectively, “Data“).

(A) Submitted Information

Information you give us and information we collect from you including personal data and sensitive personal data:

  • Account Information: When you create an account with us and register as a Member, you provide us with data including your username, name, date of birth, gender, email address, mobile number, and password, if provided.

  • Verification Information: You may be asked to provide KYC documents for identity verification, including name, address, government identification, and bank/payment details, if required by our policies or legal mandates.

  • Communication Information: We collect information when you send, receive, or engage with messages and/or use our communication facilities (chat rooms, posts, forums).

  • Other: We may also collect information when you report problems with the Website or contact us for support.

(B) Aggregate Information

Each time you use our Website, we may automatically collect:

  • Device and technical information (IP address, device identifiers, browser type, network information).

  • Usage data (pages visited, searches, clicks, content viewed).

  • Location data (if you opt-in to share it).

Do not add or submit any Data on the Website in any manner whatsoever, if you do not wish the Website to collect it.

What We Do With the Information

We use Data to:

  • Provide and improve our Website and its offerings

  • Communicate with you and inform you of updates

  • Perform market and customer research

  • Market our services to you

  • Investigate fraud or suspicious activity

We may share Data with trusted third parties and service providers, under strict confidentiality obligations, to enable them to perform services on our behalf.

We do not share your Data with advertisers or ad networks except in limited cases such as hashed IDs or where you have separately provided permission.

Disclosure of Information

We may disclose your Data to:

  • Partners, contractors, vendors, and advisors as necessary to provide services

  • Legal authorities to comply with the law or protect our rights

Additionally, we may transfer your Data as part of our business assets in case of a merger, acquisition, or sale.

Legal Basis for Using This Information

We collect and process Data based on:

  • Contract: To deliver services you have requested

  • Consent: Where required by law, and you may withdraw consent at any time

Your Rights

You may write to info@stonesoup.co.in to:

  • Receive a summary of your personal data

  • Request corrections or updates

  • Withdraw consent for processing

If you withdraw consent, we may not be able to provide certain services.

Your Duties Under the Data Laws

You must:

  • Provide accurate information

  • Not impersonate another person

  • Not suppress material information

  • Avoid frivolous complaints

Security

We implement security safeguards such as HTTPS to protect your data. However, no data transmission over the Internet is 100% secure, and you share data with us at your own risk.

Cookies

Our Website uses cookies to enhance your browsing experience and improve our services. You may disable cookies in your browser, but some features may not function properly.

Deleting Information About You

You may request deletion or correction of your data by writing to us at info@stonesoup.co.in.

How Long We Keep Your Information

We retain your data as long as necessary to provide services or comply with legal requirements. After account termination, we may keep anonymized aggregate data for research and analytics.

Grievance Officer

In accordance with the Data Laws, the details of the Grievance Redressal Officer (GRO) are provided below:

Name: Ms. Saadiya Naidu
Company Name: Collective Artists Network India Private Limited
Address: 5th Floor, Lotus Business Park, Veera Desai Industrial Estate, Andheri West, Mumbai – 400053
Phone: +91 8169352648
Email: saadiya@collectiveartists.com

Terms & Conditions – Stone Soup Communication LLP

By using this Website, you agree to comply with the following terms:

  • Use of Content: All content on this Website is owned by Stone Soup Communication LLP unless stated otherwise.

  • No Unlawful Use: You may not use the Website for illegal or harmful purposes.

  • Third-Party Links: We are not responsible for the content of any external websites linked from ours.

  • Limitation of Liability: We are not liable for any damages resulting from your use of this Website or reliance on its content.

Governing Law

These terms are governed by the laws of the Republic of India, and any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

Contact

📧 info@stonesoup.co.in
🌐 www.stonesoup.co.in